TravelMate

PERSONALISE YOUR
TRAVEL PROTECTION

Enjoy customised holiday coverage with TravelMate

Eligibility

  • You and your spouse must be Malaysians or permanent residents or work permit holders who are legally employed in Malaysia, and between 18 and 70 years of age.

  • Your children must be aged between 1 month and 18 years old (or 23 years old, if they are in tertiary education).

  • You can only purchase one such Policy for the same journey, where each trip must begin and end in Malaysia and where the maximum period for any one journey is 90 days.

  • Buy travel insurance at least 14 days before your trip and we will compensate you for irrecoverable travel and accommodation expenses in the event of unexpected and unavoidable cancellation of a planned journey.

Choose from the 2 travel insurance plans

TravelMate offers you coverage with reimbursement for inconveniences, disruptions and medical expenses incurred while travelling. Buy your travel insurance online and select from list of add-on coverages such as Adventurous Activities, Golfer’s Coverage, Medical Extension, Personal Liability and Rental Car Excess Cover as well as Home Content Benefits.

Accidental Death & Permanent Disablement

Accidental Death & Permanent Disablement
 

Value Plan
Basic coverage
Signature Plan
Enhanced coverage

Per Adult

RM200,000

RM300,000

Per Child

RM50,000

RM75,000

Medical & Compassionate Benefits

Medical Expenses*
(Reimburses expense due to accident or sickness)

Value Plan
Basic coverage
Signature Plan
Enhanced coverage

Per Adult

RM200,000

RM300,000

Per Child

RM50,000

RM75,000

Per Family

RM500,000

RM750,000

Follow-up Medical Treatment in Malaysia*
(Reimbursement for follow up treatment within 90 days upon return to Malaysia)

   

Per Adult

RM10,000

RM30,000

Per Child

RM5,000

RM15,000

Per Family

RM30,000

RM90,000

Follow-up Alternative Medicine in Malaysia*
(Reimbursement for follow up alternative medical treatment in Malaysia by a registered Chinese physician, chiropractor or physiotherapist)

   

Each Insured Person

RM500

RM1,000

Per Family

RM1,500

RM3,000

Emergency Medical Evacuation & Repatriation**
(Covers Appointed Assistance Company emergency medical evacuation expenses)

RM1,000,000

RM1,000,000

Repatriation of Mortal Remains**
(Covers Appointed Assistance Company expenses incurred in returning the remains of the Insured Person who suffered loss of life during the Trip to Malaysia)

RM1,000,000

RM1,000,000

Compassionate Visit Benefit**
(Covers travelling and hotel accommodation expenses incurred by one relative/friend if the Insured Person is hospitalised for more than 5 days or is deceased whilst Overseas)

RM5,000

RM15,000

Child Companion**
(Covers travelling and hotel accommodation expenses incurred by one relative/friend to accompany the Insured Person's children back to Malaysia following the hospitalisation of the Insured Person whilst Overseas)

RM5,000

RM15,000

Travel Inconveniences

Travel Inconveniences
 

Value Plan
Basic coverage
Signature Plan
Enhanced coverage

Flight Delay*
(Pays you RM200 for every 6 hours during first 24 hours delay and RM300 for subsequent 6 hours of flight delay)

Each Insured Person

RM1,500

RM3,200

Per Family

RM4,500

RM9,600

Baggage Delay*
(RM200 for every 6 consecutive hours)

Each Insured Person

RM1,000

RM1,600

Per Family

RM3,000

RM4,800

Trip Curtailment Expenses*
(Reimbursement for proportional return of irrecoverable prepaid costs incurred, if it is necessary and unavoidable to curtail your trip)

Each Insured Person

RM5,000

RM20,000

Per Family

RM15,000

RM60,000

Trip Cancellation*
(Reimbursement for irrecoverable travel and accommodation expenses paid in advance in the event of unexpected and unavoidable cancellation of a planned Journey)

Each Insured Person

RM5,000

RM20,000

Per Family

RM15,000

RM60,000

Travel Overbooked*
We will pay you when you are unable to get a common air carrier, due to its being fully booked and there being no alternative transportation available to you

(RM200 for every 6 hours)

Each Insured Person

RM1,000

RM3,000

Per Family

RM3,000

RM9,000

Travel Reroute*
(We will pay you if the arrival of the scheduled carrier is delayed for at least 6 consecutive hours due to change in routes)

Each Insured Person

RM200

RM200

Per Family

RM600

RM600

Loss of Items

Reimbursement for cost of obtaining replacement passports, travel tickets and other relevant travel documents*

Value Plan
Basic coverage
Signature Plan
Enhanced coverage

Each Insured Person

RM2,000

RM5,000

Per Family

RM6,000

RM15,000

Loss of money due to theft*
(Each Insured Person / Per Family)

up to RM1,000

Loss of Baggage / Personal Effects*

Each Insured Person

RM2,000

RM5,000

Per Family

RM6,000

RM15,000

Per Article

RM500

RM1,000

Loss of OCBC Credit Cards**

RM500

RM500

Other Benefits

Loss of Deposit or Payment due to abscondment or insolvency of travel agents*
(Claims shall not be valid if insurance is purchased less than 30 days prior to commencement of scheduled journey)

Value Plan
Basic coverage
Signature Plan
Enhanced coverage

Each Insured Person

RM3,000

RM5,000

Per Family

RM9,000

RM15,000

Hijacking Inconvenience

Each Insured Person

RM500 per day
Maximum RM5,000

RM3,000 per day
Maximum RM30,000

Per Family

RM1,500 per day
Maximum RM15,000

RM3,000 per day
Maximum RM30,000

Automatic Extension of Cover
(Extends the cover automatically without additional premium under specified circumstances)

Up to 30 days

Up to 30 days

*Benefit amount payable up to the stated limit.
**Benefit amount payable per event basis.

For full details, please refer to product disclosure sheet.

Boost your coverage with optional add-ons

Sometimes, your basic travel coverage isn’t enough. That’s why we have 5 add-on options to cater to your travel needs.

Add-on Benefits (Optional)

Adventurous Activities Cover*

Covers activities listed in the Policy

Accidental Death/Total Permanent Disablement

Per Adult

 

 

RM200,000

Per Child

RM50,000

Per Family

RM500,000

Medical Expenses*

Per Adult

 

RM200,000

Per Child

RM50,000

Per Family

RM500,000

Accidental Damage to Equipment**


(Any one article or pair or set of articles – RM1,000)

 

Up to RM5,000

Golfer’s Cover

Loss of or Damage to Golfing Equipment/Golf Clubs/Golf Bags/Golf Balls**

(Limited to RM1,000 per golf club)

Up to RM5,000

Breakage of Golf Clubs belonging to the Insured in the course of play or practice**

(Limited to RM1,000 per golf club)

Up to RM5,000

Hole In One golf shot during**

• Normal Days

• Tournaments

 

RM500

RM1,000

Medical Extension

Hospital Allowance

Each Insured Person

RM300 per day
Maximum RM10,000

Per Family

RM300 per day
Maximum RM20,000

Quarantine Allowance for Pandemic Influenza - Outside Malaysia

(If you are quarantined while overseas)

Each Insured Person

RM200 per day
Maximum RM2,000

Per Family

RM200 per day
Maximum RM6,000

Quarantine Allowance for Pandemic Influenza - In Malaysia

(If you are quarantined upon your return to Malaysia)

Each Insured Person

RM200 per day
Maximum RM2,000

Per Family

RM200 per day
Maximum RM6,000

Personal Liability and Rental Car Excess Cover

Personal Liability**

Up to RM1,000,000

Rental Car Excess Cover**

Up to RM5,000

Home Contents Benefit

Loss of or damage to Home Contents due to fire or
theft accompanied by actual, forcible and violent entry

Up to RM50,000 per household

Loss of money due to theft**

Up to RM1,000

*Benefit amount payable up to the stated limit.
**Benefit amount payable per event basis.

For full details, please refer to product disclosure sheet.
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Find out how much it costs

Basic Plan

Individual

 

Value Plan

Signature Plan

Duration (Days)

Asia

WorldWide

Annual

Asia

WorldWide

Annual

1 - 5

RM27

RM44

RM245

RM33

RM55

RM307

6 - 10

RM41

RM68

RM51

RM85

11 - 18

RM58

RM96

RM73

RM120

19 - 28

RM72

RM118

RM89

RM147

Each additional day

RM3

RM5

RM4

RM6

 

Value Plan

Signature Plan

Duration (Days)

Asia

WorldWide

Annual

Asia

WorldWide

Annual

1 - 5

RM27

RM44

RM245

RM33

RM55

RM307

6 - 10

RM41

RM68

RM51

RM55

11 - 18

RM58

RM96

RM73

RM120

19 - 28

RM72

RM118

RM89

RM147

Each additional day

RM3

RM5

RM4

RM6

Family

 

Value Plan

Signature Plan

Duration (Days)

Asia

WorldWide

Annual

Asia

WorldWide

Annual

1 - 5

RM66

RM109

RM613

RM83

RM137

RM768

6 - 10

RM103

RM169

RM128

RM211

11 - 18

RM145

RM239

RM181

RM299

19 - 28

RM178

RM293

RM222

RM367

Each additional day

RM7

RM11

RM9

RM14

 

Value Plan

Signature Plan

Duration (Days)

Asia

WorldWide

Annual

Asia

WorldWide

Annual

1 - 5

RM66

RM109

RM613

RM83

RM137

RM768

6 - 10

RM103

RM169

RM128

RM211

11 - 18

RM145

RM239

RM181

RM299

19 - 28

RM178

RM293

RM222

RM367

Each additional day

RM7

RM11

RM9

RM14

Optional Add-Ons

Individual

 

Asia

WorldWide

Annual

Adventurous Activities Cover

From RM24^

From RM38.50^

RM203

Golfer’s Cover

From RM32^

From RM51.50^

RM271

Medical Extension

From RM3^

From RM5^

RM28

Personal Liability and Rental Car Excess Cover

From RM3^

From RM6^

RM27

Home Contents Benefit

From RM9^

From RM14.50^

RM76

         

 

Asia

WorldWide

Annual

Adventurous Activities Cover

From RM24^

From RM38.50^

RM203

Golfer’s Cover

From RM32^

From RM51.50^

RM271

Medical Extension

From RM3^

From RM5^

RM28

Personal Liability and Rental Car Excess Cover

From RM3^

From RM6^

RM27

Home Contents Benefit

From RM9^

From RM14^

RM76

         

Family

 

Asia

WorldWide

Annual

Adventurous Activities Cover

From RM60^

From RM97^

RM508

Golfer’s Cover

From RM80^

From RM129^

RM678

Medical Extension

From RM8^

From RM13^

RM70

Personal Liability and Rental Car Excess Cover

From RM3^

From RM6^

RM27

Home Contents Benefit

From RM9^

From RM14.50^

RM76

         

 

Asia

WorldWide

Annual

Adventurous Activities Cover

From RM60^

From RM97^

RM508

Golfer’s Cover

From RM80^

From RM129^

RM678

Medical Extension

From RM8^

From RM13^

RM70

Personal Liability and Rental Car Excess Cover

From RM3^

From RM6^

RM27

Home Contents Benefit

From RM9^

From RM14.50^

RM76

         

^Based on 1-5 days of travel duration. For full pricing refer to product disclosure sheet.

Geographical Area of Travel

Asia: Australia, Brunei, Cambodia, China, Hong Kong, Macau, India, Indonesia, Japan, Thailand, South Korea, Laos, Myanmar, New Zealand, Pakistan, Philippines, Sri Lanka, Singapore, Taiwan and Vietnam.

Worldwide: Worldwide EXCLUDING Cuba, Iran, Sudan, Democratic People’s Republic of Korea/North Korea, Syria, Crimea Region of Ukraine and Israel.

Need emergency help overseas?

Call our 24-hour emergency assistance hotline at 603-7628 3811 or 603-7965 3899 for travel and medical assistance.


How to make a claim?

How to make a claim

  1. Download and print the claim form
  2. Complete the relevant sections
  3. Attach all original receipts and relevant supporting documents
  4. Mail your claim to

    Attention: Claims Department
    Overseas Assurance Corporation (M) Berhad
    Level 18 Menara Great Eastern
    303 Jalan Ampang 50450 Kuala Lumpur

Download form

How to apply

Via Overseas Assurance Corporation (Malaysia) Berhad

Get a quick quote and buy your travel insurance now via Overseas Assurance Corporation’s website!

Buy now

Via OCBC Mobile Banking app

Get insurance on the go! Now available on OCBC Mobile Banking app, no login required.



Via OCBC Mobile Banking app

Get insurance on the go! Now available on the login page of OCBC Mobile Banking app.

Available on Apple App Store and Google Play.


Call us

Require assistance? Call us to sign up for TravelMate or to have your queries answered.

Please reach us at 03-4259 7873 or 03-4259 7942 or email us at directmarketing@oac.com.my

Operating hours are weekdays from 9 am to 5 pm.


Overseas Assurance Corporation (Malaysia) Berhad (OAC) and Great Eastern Holdings Limited are members of the OCBC Group.