Call our 24-hour emergency assistance hotline at +603 7628 3811 or +603 7965 3899 for travel and medical assistance.
travelmate
Personalise your travel protection
The plan that offers coverage with reimbursement for inconveniences, disruptions and medical expenses incurred while travelling.
CHOOSE FROM THE TWO TRAVEL INSURANCE PLANS
Buy your travel insurance online and select from list of add-on coverages such as Adventurous Activities Cover, Golfer's Coverage, Medical Extension, Personal Liability and Rental Car Excess Cover as well as Home Contents Benefits.
Compare the amount of benefits for the following event:
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*Benefit amount payable up to the stated limit.
**Benefit amount payable per event basic.
For full details, please refer to product disclosure sheet.
BOOST YOUR COVERAGE WITH OPTIONAL ADD-ONS
Sometimes, your basic travel coverage isn't enough. That's why we have 5 add-on options to cater to your travel needs.
Adventurous activities cover
Covers activities listed in the Policy
| Accidental Death / Total Permanent Disablement | |
| Per Adult | RM200,000 |
| Per Child | RM50,000 |
| Per Family | RM500,000 |
| Medical Expenses* | |
| Per Adult | RM200,000 |
| Per Child | RM50,000 |
| Per Family | RM500,000 |
| Accidental Damage to Equipment** | |
| (Any one article or pair or set of articles - RM1,000) | Up to RM5,000 |
Golfer's cover
| Coverage | |
| Loss of or damage to golfing equipment / golf clubs / golf bags / golf balls** (Limited to RM1,000 per golf club) |
Up to RM5,000 |
| Breakage of golf clubs belonging to the Insured in the course of play or practice** (Limited to RM1,000 per golf club) |
Up to RM5,000 |
| Hole in one golf shot during:**
• Normal Days • Tournament |
RM500 RM1,000 |
Medical Extension
| Hospital Allowance | ||
| Each Insured Person | RM300 per day | Maximum RM10,000 |
| Per Family | RM300 per day | Maximum RM20,000 |
| Quarantine Allowance for Pandemic Influenza - Outside Malaysia (If you are quarantined while overseas) |
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| Each Insured Person | RM200 per day | Maximum RM2,000 |
| Per Family | RM200 per day | Maximum RM6,000 |
| Quarantine Allowance for Pandemic Influenza - In Malaysia (If you are quarantined upon your return to Malaysia) |
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| Each Insured Person | RM200 per day | Maximum RM2,000 |
| Per Family | RM200 per day | Maximum RM6,000 |
Personal liability and rental car excess cover
| Description | |
| Personal Liability** | Up to RM1,000,000 |
| Rental Car Excess Cover** | Up to RM5,000 |
Home contents benefits
| Description | |
| Loss of or damage to Home Contents due to fire or theft accompanied by actual, forcible and violent entry | Up to RM50,000 per household |
| Loss of money due to theft** | Up to RM1,000 |
GEOGRAPHICAL AREA OF TRAVEL
| Asia | Worldwide |
| Australia, Brunei, Cambodia, China, Hong Kong, Macau, India, Indonesia, Japan, Thailand, South Korea, Laos, Myanmar, New Zealand, Pakistan, Philippines, Sri Lanka, Singapore, Taiwan and Vietnam. | Worldwide excluding Cuba, Iran, Sudan, Democratic People’s Republic of Korea/North Korea, Syria, Crimea Region of Ukraine and Israel. |
EMERGENCY HELP OVERSEAS
24-hour emergency assistance
CLAIM IN 3 EASY STEPS
Step 2
Attach all original receipts and relevant supporting documents.
Step 3
Mail your claim to:
Attention Claims Department Great Eastern General Insurance (Malaysia) Berhad Level 18 Menara Great Eastern 303 Jalan Ampang 50450 Kuala LumpurBEFORE YOU APPLY
Important notices
Exclusions
This Policy does not cover Death, Permanent Disablement, Medical Expenses, loss or damage or liability directly or indirectly caused by or occasioned by or contributed by or resulting from or traceable to or in consequence of:
- Any consequences of war, invasion, act of foreign enemy, hostilities (whether war be declared or not), civil commotion amounting to a popular rising civil war, rebellion, revolution, insurrection of military or usurped power.
- Any act of terrorism. For this purpose an act of terrorism means an act, including but not limited to the use of force or violence and/or the threat thereof, of any person or group(s) of persons, whether acting alone or on behalf of or in connection with any organisation(s) or government(s), committed for political, religious, ideological or similar purposes including the intention to influence any government and/or put the public or any section of the public in fear.
- Nuclear weapons material, ionising radiation or contamination by radioactivity from any nuclear fuel or from any nuclear waste from the combustion including any self-sustaining process of nuclear fission of nuclear fuel.
- Any pre-existing illness, mental defect or infirmity, childbirth, miscarriage, pregnancy or any complications associated with pregnancy.
- HIV (Human Immunodeficiency Virus) and/or HIV related illness including AIDS (Acquired Immune Deficiency Syndrome) and/or any mutant derivatives or variations thereof however caused.
- Provoked murder or assault, intentional self-Injury, suicide or attempted suicide while sane or insane, drug intoxication unless prescribed by a registered Medical Practitioner for an illness and not for the treatment of the drug addiction.
- The Insured Person(s) engaging in or taking part in:
- Winter sports, ice hockey, sea-angling, hot air ballooning, horseback polo playing, steeple- chasing, boxing, wrestling, go-karting, parachuting, hang-gliding, skydiving, bare hand rock or cliff scaling, hunting outside the territorial limits of Malaysia.
- Professional or semi-professional sports.
- Motor sports rallies or competition, speed testing, reliability trials or racing of any kind other than on foot.
- Flying or any aerial activities otherwise than as a fare-paying passenger in an aircraft provided and operated by an airline or air charter company which is duly licensed for the regular transportation of fare-paying passengers over an established air route.
- Serving in any branch of the armed forces or firefighting services or agencies (whether voluntary or otherwise) including police of any country or international authority (whether in time of peace or war).
- Criminal or illegal activities.
- The Insured Person travelling against the advice of a Medical Practitioner.
Exclusion 7(a) will not be applicable if customer chooses the Add-On Adventurous Activities Cover.
Disclaimer
Terms and conditions apply. The above is for general information only. It is not a contract of insurance. It does not constitute an offer to buy an insurance product or service. It is also not intended to provide any insurance or financial advice. The precise terms and conditions of the plans are specified in the insurance policy contract. This is a travel insurance plan underwritten by Great Eastern General Insurance (Malaysia) Berhad (198301007025) (102249-P) and OCBC Bank (Malaysia) Berhad (199401009721/295400-W) is the distributor of this product. This insurance product is not a bank deposit and is not an obligation of or guaranteed or insured by OCBC Bank (Malaysia) Berhad. Great Eastern General Insurance (Malaysia) Berhad (198301007025) (102249-P) is licensed under the Financial Services Act 2013 and is regulated by Bank Negara Malaysia.
Great Eastern General Insurance (Malaysia) Berhad (198301007025 (102249-P)) is a member of Perbadanan Insurans Deposit Malaysia (PIDM). The benefit(s) payable under eligible policy is(are) protected by PIDM up to limits. Please refer to PIDM's TIPS Brochure or contact Great Eastern General Insurance (Malaysia) Berhad or visit PIDM website.
PIDM's TIPS Brochure
WAYS TO APPLY
Get your travel insurance today
Or call Great Eastern General Insurance (Malaysia) Berhad at +603 4259 7873 or +603 4259 7942 or email us at directmarketing-my@greateasterngeneral.com.
Important Product Details
The above is for general information only. It is not a contract of insurance. It does not constitute an offer to buy an insurance product or service. It is also not intended to provide any insurance or financial advice. The precise terms and conditions of the plans are specified in the insurance policy contract. TravelMate is underwritten by Great Eastern General Insurance (Malaysia) Berhad, a member of Great Eastern Holdings Ltd and a member of the OCBC Group. TravelMate is not a bank deposit or obligation of, or guaranteed by OCBC Bank.
No representation or warranty whatsoever (including without limitation any representation or warranty as to accuracy, usefulness, adequacy, timeliness or completeness) in respect of any information (including without limitation any statement, figures, opinion, view or estimate) provided herein is given by OCBC Bank and it should not be relied upon as such. OCBC Bank does not undertake an obligation to update the information or to correct any inaccuracy that may become apparent at a later time. All information presented is subject to change without notice. OCBC Bank shall not be responsible or liable for any loss or damage whatsoever arising directly or indirectly howsoever in connection with or as a result of any person acting on any information provided herein.
Claims arising from events that have already occurred or made known to public via authorities or media before your application will not be covered.
This Policy does not cover Death, Permanent Disablement, Medical Expenses, loss or damage or liability directly or indirectly caused by or occasioned by or contributed by or resulting from or traceable to or in consequence of:
- Any consequences of war, invasion, act of foreign enemy, hostilities (whether war be declared or not), civil commotion amounting to a popular rising civil war, rebellion, revolution, insurrection of military or usurped power.
- Any act of terrorism. For this purpose an act of terrorism means an act, including but not limited to the use of force or violence and/or the threat thereof, of any person or group(s) of persons, whether acting alone or on behalf of or in connection with any organisation(s) or government(s), committed for political, religious, ideological or similar purposes including the intention to influence any government and/or put the public or any section of the public in fear.
- Nuclear weapons material, ionising radiation or contamination by radioactivity from any nuclear fuel or from any nuclear waste from the combustion including any self-sustaining process of nuclear fission of nuclear fuel.
- Any pre-existing illness, mental defect or infirmity, childbirth, miscarriage, pregnancy or any complications associated with pregnancy.
- HIV (Human Immunodeficiency Virus) and/or HIV related illness including AIDS (Acquired Immune Deficiency Syndrome) and/or any mutant derivatives or variations thereof however caused.
- Provoked murder or assault, intentional self-Injury, suicide or attempted suicide while sane or insane, drug intoxication unless prescribed by a registered Medical Practitioner for an illness and not for the treatment of the drug addiction.
- The Insured Person(s) engaging in or taking part in:
- Winter sports, ice hockey, sea-angling, hot air ballooning, horseback polo playing, steeple- chasing, boxing, wrestling, go-karting, parachuting, hang-gliding, skydiving, bare hand rock or cliff scaling, hunting outside the territorial limits of Malaysia.
- Professional or semi-professional sports.
- Motor sports rallies or competition, speed testing, reliability trials or racing of any kind other than on foot.
- Flying or any aerial activities otherwise than as a fare-paying passenger in an aircraft provided and operated by an airline or air charter company which is duly licensed for the regular transportation of fare-paying passengers over an established air route.
- Serving in any branch of the armed forces or firefighting services or agencies (whether voluntary or otherwise) including police of any country or international authority (whether in time of peace or war).
- Criminal or illegal activities.
- The Insured Person travelling against the advice of a Medical Practitioner.
Exclusion 7(a) will not be applicable if customer chooses the Add-On Adventurous Activities Cover.