| Services
| Cut-off Time for receipt of
instructions
| Turnaround Time
|
| Imports – Issuance of Letter of
Credit/ Letter of Credit-i (LC/LC-i)
|
By 3pm on T Day
By 5pm on T Day
|
Application received: By 3pm: T day by 6pm
By 5pm: T day by system processing window After 5pm: T + 1 Day by 12 noon
|
Import Bills under LC/LC-i
-New
Import Bills under LC/LC-i
-Acceptance
Import Bills under LC/LC-i
-Payment |
By 12pm on T Day
|
All documents received: By 12pm: T day by 6pm After 12pm: T + 1 day before 12pm
Acceptance instruction received: By 3pm: T day by 6pm
By 5pm on T Day By 5pm: T day by system processing window After 5pm: T + 1 Day by 12noon
Payment Instruction received: By 3pm: T day by 6pm
By 5pm: T day by system processing window provided FX rate has been contracted After 5pm: T + 1 day by 12noon |
Inward Bills for Collection/
Inward Bills for Collection-i
-New
Inward Bills for Collection/
Inward Bills for Collection-i
-Acceptance
Inward Bills for Collection/
Inward Bills for Collection-i
-Payments
|
By 3pm on T Day By 5pm on T Day
By 3pm on T Day By 5pm on T Day
By 5pm on T Day
|
All documents received:
By 3pm: Within the T day by 6pm
By 5pm: Within the T day by system processing window After 5pm: T + 1 day by 12noon
Acceptance instruction received: By 3pm: T day by 6pm
By 5pm: T day by system processing window After 5pm: T + 1 Day by 12noon
Instructions received: By 5pm: Within the T day by system processing window provided FX rate has been contracted After 5pm: T + 1 day by 12noon |
|
Exports - LC Advising/ LC Advising-i/
LC Confirmation/ LC
Confirmation-i/
Transfer of Export LCs
Export Collection under LC/
LC-i
- Documents Examination
Export Collection under LC/
LC-i
1. Creation
(for Clean Documents and
Documents not require
document checking)
Export Collection under LC/
LC-i
1. Payment
|
By 4pm on T Day
By 4pm on T Day
By 4pm on T Day
By 3pm on T Day
By 4pm on T Day
By 3pm on T Day
By 4pm on T Day
By 10am on T Day
By 5pm on T Day
|
All inward LCs received:
By 4pm: within T day by 6pm After 4pm: T + 1 day by 12noon
Confirmation request received:
By 4pm: within T day by 6pm
provided issuing bank limit is
available
After 4pm: T + 1 day by 12 noon
provided issuing bank limit is
available Transfer request received:
By 4pm: Within T day by 6pm After 4 pm: T + 1 day by 12noon
Documents received:
By 3pm: Within T day by 5pm
By 4pm: Within T day by 6pm After 4pm: T + 1 day by 12noon
Documents received:
By 3pm: Within T day for courier
same day uplift pick up time (range from 5:30pm to 6:30pm by branch)
By 4pm: Within T day by system
processing window
After 4pm: T + 1 day by 4pm
Proceeds/Funds received:
By 10am: Within T day by 12noon
By 5pm: Within T day by system
processing window After 5pm: T + 1 day by 12noon |
Export Bills Purchase/
Export Bills Purchase-i
- Documents Examination
Export Bills Purchase/
Export Bills Purchase-i
1. Creation
2. Settlement
|
By 3pm on T Day
By 4pm on T Day
By 3pm on T Day
By 4pm on T Day
By 5pm on T Day
|
Documents received:
By 3pm: Within T day by 5pm
By 4pm: Within T day by 6pm After 4pm: T + 1 day by 12noon
Documents received:
By 3pm: Within T day for courier
same day uplift pick up time (range from 5:30pm to 6:30pm by branch)
By 4pm: Within T day by system
processing window After 4pm: T + 1 day by 12noon
Funds/Proceeds received:
By 5pm: Within T day by system
processing window After 5pm: T+1 day by 12noon |
Outward Bills for Collection/
Outward Bills for Collection-i
- Creation
Outward Bills for Collection/
Outward Bills for Collection-i
- Payment
|
By 3pm on T Day
By 4pm on T Day
By 10am on T Day
By 5pm on T Day |
Documents received:
By 3pm: Within T day for courier
same day uplift pick up time (range from 5:30pm to 6:30pm by branch)
By 4pm: Within T day by system
processing window After 4pm: T + 1 day by 4pm
Proceeds received:
By 10am: Within T day by 12noon
By 5pm: Within T day by system
processing window After 5pm: T + 1 day by 12noon |
Shipping Guarantee/
Shipping Guarantee-i (SG/
SG-i)
- New
Shipping Guarantee/
Shipping Guarantee-i (SG/
SG-i)
- Cancellation |
By 2pm on T Day
By 2pm on T Day |
Application received:
By 2pm: Within T day by 4pm After 2pm: T + 1 day by 12noon
Application received:
By 2pm: Within T day by 4pm After 2pm: T + 1 day by 12noon |
| Bill of Lading (BL)/ Air
Waybill (AWB) Endorsement/
Bill of Lading (BL)/ Air
Waybill (AWB)
Endorsement-i |
By 5pm on T Day |
Request received:
By 5pm: Within 1 hour from receipt of request at counter
|
|
Banker's Guarantee/
Banker's Guarantee-i
(BG/BG-i) & Standby Letters
of Credit/ Standby Letters of
Credit-i (SBLC/ SBLC-i)
- New / Amendment
Banker's Guarantee/
Banker's Guarantee-i
(BG/BG-i) & Standby Letters
of Credit/ Standby Letters of
Credit-i (SBLC/ SBLC-i)
- Cancellation |
By 3pm on T Day
By 5pm on T Day
By 5pm on T Day |
Standard format banker's
Guarantees applications received:
By 3pm: Within T day by 6pm
By 5pm: Within T day by system
processing window After 5pm: T + 1 day by 12 noon
Request received:
By 5pm: T + 1 day by 12 noon After 5pm: T + 1 day by system
processing window |
All Trade Loans/ Trade Based Financing:
including Invoice Financing/
Invoice Financing-i (IF/IF-i)/
Banker's Acceptance /
Accepted Bills-i (BA/ AB-i)/
Trust Receipts/ Trust
Receipts-i (TR/TR-i)/ Foreign
Currency Trade Finance
(FCTF) / Account Receivable
Purchase (ARP) / OCBC CashNow
- Creation
- Settlement or Extension |
For RENTAS
transactions by 12pm on T Day
All other transactions
by 3pm on T Day
By 3pm on T Day |
Applications received:
By 3pm: Within T Day by 6pm
After 3pm: T day by system
processing window on best effort
basis latest by 12noon on T+ 1Day For applications with 50 pages or
less supporting documents received: Same day per existing turnaround time For applications with more than
50 pages supporting documents
received: T + 1 Day
*Or T day, on best effort basis.
Instructions received:
By 3pm: Within T Day by 6pm After 3pm: T day by system
processing window on best effort
basis latest by 12noon on T+ 1Day |
| Incoming communication
from counter party bank, e.g.
tracer, rebuttal,
correspondence,
acceptance, refusal |
By 3pm on T Day |
By 3pm: T day by system
processing window After 3pm: T + 1 day by system
processing window |
