Password Tips

Selecting a secure password:

  • Choose a password consisting 6 to 12characters. Your Password must contain both alphabet and number for added security

  • Mix your password with number, upper and lower-case alphabets

  • Do not use simple words or use word repetitively (e.g., 7eleven, seven11, etc.)

  • Use a secret 'expression' (see examples) to help you to remember your password easily

  • Select a unique password, not one that you are using for some other purpose.

  • Don't use sequence such as abcd123 or 123abcd, whether backwards or forwards


    • Secure password examples are given below but please, do not use these examples! Create your password based on your secret expression to help you to remember

    Expression: Four of us climbed Gunung Brinchang in Cameron Highlands
    Suggested password: 4oucGBiCH

    Expression:Mango, lychee and longan puddings are my favourites
    Suggested password: MLL9mf

    Expression:Monsoon begins in December
    Suggested password: Mnbi12

    Ensuring your password security


  • Log off immediately after use

  • Don't tell anyone your password

  • Don't write your password down anywhere or store in file in your computer

  • Make sure your chosen password cannot be guessed easily

  • Change your password if there a chance someone might know your password.

  • Make sure no one can see your password when you are using it

  • Be wary of websites that unnecessarily require your OCBC password.

  • Please clear your browser’s cache and history after logging out


    • Change your password if


  • You have not changed it for six months.

  • You are notified that it does not meet current standards.

  • You have told it to anyone or have written it down anywhere.

  • You have logged onto a system in another country. If you notice any discrepancy in your account(s) or if you suspect that someone has been using your OCBC Internet Banking Login ID to access your account, change your Password and contact us immediately at 1-300-88-5000 (with Malaysia) or 03-83175000 (outside Malaysia) when calling overseas.


    • Entering OCBC Internet Banking


    To login, please key in Internet Banking Login ID and a Password, which is only known to you.

    During the Session

    Once you have logged in, all communications are encrypted to protect the confidentiality of your transactions using Secure Sockets Layer (SSL 128 bit), the highest level of encryption used.

    The session will automatically be terminated if account remains unused for 10 minutes.

    This reduces risks of unauthorised access to your account.