eALERTS@OCBC

Receive automated daily alerts at the start of the day (between 6am to 8am), choose to receive alerts only when there is a change to your account balance.

Get alerts on the amount of funds to top up for cheques received for clearance in your account, or when your issued/deposited cheque has been cleared.

Get notifications when a cheque paid to your account bounces.

Choose to be notified whenever your e-payment transfers reach a specified threshold amount on a per-transaction basis.

For your Export Collection, you will be notified:

• When the export documents are forwarded to the Collecting Bank
• On the Bill maturity date (for Usance Bill only)
• When the proceeds are credited to your account

For your Export Bill Under Letter of Credit , you will be notified:

• Once the documents have been sent to the Issuing Bank or Negotiating Bank
• On the Bill maturity date (for Usance Bill only)
• When the proceeds are credited to your account

With the Trade Document Tracker, you can enjoy the added convenience of checking the delivery status of your trade documents online.

Simply obtain the OCBC reference number from the email sent via eAlerts@ocbc and check via the DHL website.

For both your sales and purchases, you will be notified:

Purchases:

• When the loan amount is paid to the beneficiary according to your instructions
• When your account is debited for loan settlement upon maturity

Sales:

• When the requested loan amount is credited to your account
• When your account is debited for loan settlement upon maturity

Transaction Banking Services Terms and Conditions (EN)  

Transaction Banking Services Terms and Conditions (BM) 

Accounts and Services Main Terms and Conditions